Experience
Professional experience
Reverse-chronological record of roles, organizations, and contributions.
BCG X
AI UX Design Sr. Manager
Rio de Janeiro, Brazil
Recognized SME leading AI experience design at BCG X—structuring complex delivery, shaping proposals, and owning go-to-market for UX capabilities.
- Operational lead for client relationships and commercial outcomes across a large design cohort.
- Advances methodology, IP, and talent development at scale.
July 2026 — Present
UX Lead
Rio de Janeiro, Brazil
End-to-end owner of UX delivery on complex engagements—driving product outcomes, team performance, and commercial impact.
- Contributing UX SME in proposals, case scoping, and senior stakeholder forums.
- Builds and mentors high-performing teams; translates expertise into PoCs, content, and reusable IP.
May 2025 — Present
Senior Experience Designer
Santiago Metropolitan Region, Chile
Proven leader in large-scale design initiatives, including the loyalty program for the biggest airline company in Latin America.
- Expertise in user-centered strategies, scalable design systems, and delivering digital solutions on tight timelines.
- Skilled in research, stakeholder engagement, and fostering collaboration across global, multicultural teams.
January 2023 — May 2025
Senior Experience Designer
BCG Platinion · Santiago Metropolitan Region, Chile
January 2022 — December 2022
Digital Experience Manager
everis · Santiago Metropolitan, Chile
Led the Experience Design team, collaborating closely with major clients in healthcare and telecom to deliver exceptional digital products and services.
- Ensured optimal team deployment to tackle challenges and create outstanding user experiences.
March 2021 — October 2021
Product Designer
Accenture · Santiago Province, Chile
Key contributor to digital product development for leading banks and energy companies in Chile.
- Managed end-to-end design processes, including research, KPI definition, prototyping, user testing, UI design, and analytics.
- Focused on UX excellence and agile methodologies.
June 2018 — March 2021
Digital Services Consultant
Ericsson · São Paulo Area, Brazil
Expert in UX/CX for global digital transformation initiatives, with a focus on Telecom.
- Skilled in client engagement, delivery management, and coordination with software factories and partners.
March 2016 — June 2018
UX / UI - Product Designer
Accenture
Founding member of Accenture Interactive in Brazil, leading digital transformation for major Telecom clients.
- Delivered innovative solutions for mobile apps and automotive infotainment projects.
January 2011 — March 2016